Monitoring explained

A monitored home alarm system is connected to an alarm receiving centre (ARC). The alarm panel will communicate with the ARC in the event of alarm activation. The ARC will then notify either the appropriate key-holders for the property or the police, depending on the arrangement and other factors. An annual fee is charged for alarm monitoring, this is typically paid directly to the alarm company.

Home security alarms with police response must meet certain standards including installation of a graded alarm system installed to British and European Standards and an annual maintenance contract from an approved alarm company.

What is a keyholder?

With Keyholder Response, when your alarm is activated, The ARC will call you and nominated friends and family – keyholders, so you can respond quickly.

ABN Monitoring and Maintenance

Once a Security System is up and running, it is always ready to perform. Our monitoring and maintenance packages are designed to make sure you are assisted in every area, making our servicing, systems checks and industry leading guarantees the ideal solution to your security needs.

Because we are approved by the Security Systems and Alarms Inspection Board (SSAIB) many insurance companies will give you discounts on your home insurance polices, saving you money.

ABN will make such visits as it deems necessary to maintain the equipment and will during these visits inspect, test and adjust the system as required, plus offer 24 hour support.

ABN offer a service plan with a level of support at a price that’s right for you.

We can carry out a one-off routine maintenance and service visit to ensure your security system is fully tested & working.